High-Quality Uniforms. Fast Turnaround. Dependable Service.

Privacy policy

 

Last Updated: 03/17/2026

At Innovative Uniform Solutions ("IUS," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications (collectively, the "Services").

By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other reasons. Updates will be posted on our website with the "Last Updated" date revised accordingly. Where required by law, we will notify you of material changes.

2. Information We Collect

We collect personal information in the following ways:

a. Information You Provide Directly

  • Contact details: name, address, phone number, and email

  • Order and payment details: billing/shipping information, order history, payment confirmation

  • Account information: username, password, and security credentials

  • Customer service interactions: messages, support requests, or details you share with us

b. Information We Collect Automatically (Usage Data)

When you interact with our website or Services, we may collect:

  • Device and browser information

  • IP address and network details

  • Pages viewed, clicks, time spent, and interactions with our site

  • Cookies, pixels, and other tracking technologies (see Section 5)

c. Information from Third Parties

  • Payment processors and shipping providers

  • Service providers supporting our e-commerce platform

  • Marketing and advertising partners

3. How We Use Your Information

We may use your personal information for the following purposes:

  • Order Fulfillment: To process payments, ship products, and handle returns/exchanges

  • Customer Service: To provide assistance, respond to inquiries, and manage accounts

  • Marketing & Communications: To send promotional offers, product updates, newsletters, and SMS alerts (with your consent)

  • Advertising & Retargeting: To deliver relevant advertisements and measure campaign performance across platforms such as Facebook and Instagram

  • Fraud & Security: To detect, investigate, and prevent fraudulent or malicious activity

  • Legal Compliance: To comply with applicable laws, regulations, and lawful requests

  • Service Improvement: To analyze usage patterns and improve our offerings

4. How We Disclose Your Information

We may share your information in the following circumstances:

  • Vendors & Service Providers: Payment processors, IT providers, analytics partners, fulfillment/shipping partners

  • Advertising Partners: Including Meta Platforms, Inc. (Facebook and Instagram), to help us deliver targeted advertising, measure performance, and improve marketing efforts

  • Business Partners: Marketing partners and affiliates (with your consent where required)

  • Legal & Safety: To comply with legal obligations or protect rights, safety, and property

  • Corporate Transactions: In case of a merger, acquisition, or sale of assets

  • With Consent: When you direct us to share information with third parties

We do not sell your personal information. However, certain data sharing for targeted advertising may be considered “sharing” under applicable privacy laws.

We do not knowingly sell or share the personal information of minors under 16.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

  • Enable core functionality (e.g., shopping cart, log-in)

  • Improve user experience by remembering preferences

  • Analyze site performance (e.g., via Google Analytics)

  • Deliver relevant marketing and advertising

Meta (Facebook & Instagram) Tracking

We use technologies such as the Meta Pixel and Advanced Matching to collect information about your interactions with our website. This may include:

  • Pages viewed and products interacted with

  • Purchases and conversions

  • Device and browser information

  • Hashed identifiers such as email address or phone number (if provided)

This information may be shared with Meta Platforms, Inc. to:

  • Deliver personalized ads on Facebook and Instagram

  • Measure advertising effectiveness

  • Improve audience targeting

Meta may combine this information with data it already has about you.

For more information, please review Meta’s privacy policy:
https://www.facebook.com/privacy/policy/

Your Choices

You can control or limit tracking by:

6. SMS & Communications Privacy

If you opt in to receive SMS/text messages:

  • You consent to receive promotional and transactional texts

  • Message frequency varies. Standard message and data rates may apply

  • You may opt out at any time by replying "STOP." For help, reply "HELP."

Your phone number and personal information will not be sold or shared with third parties for unrelated purposes.

7. Data Security and Retention

We use reasonable technical, administrative, and physical safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

We retain your personal information only as long as necessary for business purposes, legal compliance, dispute resolution, or to enforce agreements.

8. Children’s Privacy

Our Services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

9. Your Rights

Depending on your location (including California), you may have the following rights:

  • Access/Know: Request details about the personal information we collect

  • Correction: Request correction of inaccurate information

  • Deletion: Request deletion of your personal data

  • Portability: Request a copy of your data

  • Opt-Out: Request to opt out of sharing for cross-context behavioral advertising (including Meta advertising)

  • Non-Discrimination: You will not be penalized for exercising your rights

To exercise your rights, contact us using the information below.

10. International Users

If you are outside the United States, your data may be transferred to and processed in the U.S. or other jurisdictions. Where required, we rely on appropriate safeguards.

11. Contact Us

Innovative Uniform Solutions
1363 Orizaba Ave.
Long Beach, CA 90804

Sales@iuniformsolutions.com
(562) 336-1540


Customer Service

Mon-Fri, 9am-4pm PST

Call Us

562-336-1540

Get in Touch

sales@iuniformsolutions.com

Address

1363 Orizaba Ave.
Long Beach, CA 90804